Solid Stainless Steel Kitchen Door and Drawer Pulls

Damages & Exchanges

If you received a damaged product, it must be noted with the shipper to receive a full exchange. All replacements must be made prior to installation, otherwise refunds and replacements will not be granted. Report all damaged, missing, or defective products within 14 days of delivery date otherwise claims will not be accepted. Please call Customer Service at 215-745-7900 for replacement instructions.

Returns & Refunds

AAADistributor.com accepts returns within 14 days of delivery date. To receive a refund, merchandise must be undamaged, in its original condition and packaging, with all accessories included. Shipping charges are not refundable and a 25% restocking fee will apply. Labor fees including but not limited to cabinet assembly are not refundable. Customer is responsible to ship all items back to AAADistributor.com's warehouse at 2501 Grant Avenue Philadelphia, PA 19114. For questions or concerns, please contact customer service at 215-745-7900.

UPS Shipping

Any products shipped by UPS will be delivered to provided address within the time specified in the shipping method. You can save on shipping by choosing Local Pickup option at checkout. All pick-ups must be made at 2501 Grant Avenue Philadelphia, PA 19114 within 2 business days after the order was submitted. Please note that sales tax (8%) will be charged if you chose to pick-up your order. Every shipment is insured and trackable (tracking number will be sent to the buyer's email specified on the account, and in order details section).

Freight Shipping

Any products shipped via Freight shipping method is available for curbside (package will be left in front of the building on a pallet) delivery only.

Pick-up (Storage Fees)

If pick-up method is selected at checkout it is buyer's sole responsibility to pick-up the order within 3 days since the order date. For every day (following 3 business days of handling) of delayed pickup a storage fee of $25 will apply per day.

Payment Methods

We accept Visa, MasterCard, American Express, Discover cards and PayPal. Cash and checks are acceptable methods during pick-up. Please note that any order that was paid by a check will be available for pickup only after 5 business days since the payment was made.