FAQs

Have a question? You may contact us by going to our Client Services page.

WHAT PAYMENT METHODS CAN I USE?

We accept the following payment methods: Credit Cards: Visa, MasterCard, Discover, American Express. PayPal, Apple Pay, Google Pay: Shop easily online without having to enter your credit card details on the website.

DO YOU SHIP TO MY STATE?

We ship anywhere in the continental US to commercial and residential addresses, and require 3-5 business days to pull items from stock and prepare shipment.

CAN I PICK UP MY ORDER?

You can pick up from our warehouse located at: 2501 Grant Avenue, Philadelphia, PA 19114. Keep in mind that we require 3-5 business days to pull items from stock. NOTE: Customer is fully responsible for the items once paperwork and receipt of items has been signed.

DO YOU HAVE A CATALOG OF ALL YOUR PRODUCTS?

YES. Please visit our downloads page for all PDF links.

IS YOUR KITCHEN DESIGN REALLY FREE?

YES.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

If you received a damaged product, it must be noted with the shipper to receive a full exchange. However, if a door is damaged or missing from a cabinet we will complete the order within 10 weeks or sooner. All replacements must be made PRIOR to installation, otherwise refunds and replacements will not be granted. Report all damaged, missing, or defective products within 14 days of delivery date otherwise claims will not be accepted. Please call Customer Service at 215-KITCHEN for replacement instructions.

AAA accepts returns within 14 days of delivery date. To receive a refund, merchandise must be undamaged, in its original condition and packaging, with all accessories included. Shipping charges are not refundable and a 25% restocking fee will apply. Labor fees are not refundable. If the customer will return assembled cabinets: $15 for each wall cabinet and $20 for base cabinet are not refundable. Customer is responsible to ship all items back to Less Care's warehouse at 2501 Grant Avenue, Philadelphia, PA 19114. For questions or concerns, please contact Customer Service at 215-KITCHEN.

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